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ACS II and Work Experience (what we know to date examined)
Filed: 28.12.2003
Editor
 

This is a round up of the situation as we perceive it at this date and is provided as a basis for discussion. By the way, we have dubbed the ACS changes (August 1 2003), ACS II; That is not an official title.

 

We know there is still insufficient data for business planning and risk assessment purposes but we need to establish what is missing. That is in part, the purpose of this exercise. Bearing in mind we live in a western democracy with a population of over 59 million and alleged open.gov, the information we have previously been offered is poor at best.

Four months and 22 days have elapsed since the August 1 2003 ACS changes kicked in and we have finally managed to extract some details of the Work Experience requirements. It appeared for the first time in public at the Corgi website on 22.12.2003. But for Gas-News lobbying the Minister of State for Work, it would probably never have appeared at all. It seems clear to us the authorities like to release minimum information. As we have said before, information is power. Deliberately withholding information puts them in complete control and amounts to corporate bullying, which is not acceptable in civilised society.

The HSE claim it was never intended that successful ACS applicants would automatically be granted Corgi registration. Whether or not, as far as we are aware that is what has always happened. The ACS II changes are intended to ensure that everyone who obtains Corgi registration has a minimum level of experience one way or another and arrives at the consumer’s address reasonably qualified in theory and practice.

We agree in principle and understand that no formula can guarantee perfect results. We believe however that no person should be denied the opportunity to engage with gas work, providing they have the ability and commitment necessary. That must include part-time applicants, many of whom are highly motivated people trying to hold down a job and sustain a family at the same time.

Applicants for ACS II assessment are categorised according to qualifications and experience. It is now incumbent upon ACS assessors to ensure candidates for assessment are suitably experienced. That has been introduced to relieve Training Providers of the temptation to promote inexperienced people.

Complete novices, whether school leavers or adult career change people, still appear to have viable routes to ACS II, without taking S/NVQ with an employer.

Three categories of applicant are recognised. The following table (ours) gives a thumbnail overview for UK applicants:

 
Category

Proofs required before being permitted to take ACS assessment

Comment

1

Certificates proving prior ACS qualification for activities applied for

Most experienced applicants. In other words existing Registered Gas Installers renewing ACS.

2

Proof of an existing recognised qualification AND proof that a prescribed course of Work Experience has been undertaken

City and Guilds in Plumbing would be accepted as a recognised qualification but a 2.1 Honours Degree in Anthropology would  not.
3

A complete prescribed package of Training and Work Experience

No prior experience – A complete novice
 
People in Category 1 need look no further. The authorities have actually streamlined the ACS renewal process significantly and that is acknowledged. Please note that if your earlier certificates of competence have already expired you may still qualify under Category 1. For further details see the Library information.

Those in Category 2 will by definition have considerable construction industry insight. They will not however have any recognised experience. We say recognised because whilst some may have considerable experience, the type of experience or supporting evidence of experience may be considered inadequate. We have to be mindful of the possibility (our opinion) that some people may otherwise attempt to provide false information if not verifiable.

To meet the needs of Category 2 applicants and Category 3 applicants, prescribed Work Experience (in other words on and off site training) is required. We now have good information (but not yet enough) on how this may be achieved. Category 3 applicants (complete novices) require approximately double the Work Experience of Category 2 applicants. This is because Category 2 applicants will have proof of a recognised qualification which is deemed to include some relevant experience.

 

Category 2 applicants for ACS II

These people need to obtain and produce evidence of prescribed Work Experience. Please note the word prescribed which is significant and is explained lower down the page.

Category 3 applicants for ACS II

For obvious reasons Category 3 applicants will require complete training across the whole spectrum. The most obvious route is to obtain an apprenticeship but significantly and helpfully, there appear to be alternative options. 

 
We will now look at the training options which could incidentally apply to either Category 2 or Category 3 applicants.
 

Training Options

Gas Services N/SVQ

Theoretically the ideal route and probably the choice of school leavers with a traditional apprenticeship. However be flexible and consider other options if an apprenticeship cannot be found. Nothing to stop a Category 2 from doing this if they want to. The problem at the time of writing is a shortage of courses, both day release and evening.

In House

Some Corgi Registered Businesses may be able to offer a complete package of training In-House. For such a scheme to qualify it is said that the scheme needs to be auditable. That suggests the scheme will need to be vetted before commencement. Who will vet and/or audit is not mentioned. This appears to be an ideal option and may be adopted by larger employers of which there are several potentially.
Catch All
This appears to us to be designed to serve anyone who is unable to access any of the above options. If it is then we applaud it as democratic. It also has the advantage that Independent Training Providers (ACS only focused in other words) are not denied a role in the new arrangements.

To ensure standards are maintained, this option requires (in effect) that Training Providers adopt the role of In-House mentor as mentioned above. Applicants will need to observe a training programme that is entirely Planned, Managed and Organised by the Training Provider. This is indeed a huge (labour intensive) burden on Training Providers.

A tough regime it may appear for Training providers but to survive, they will need to adapt or fall by the way. Costs to applicants may increase accordingly but there is a cost for S/NVQ anyway in many cases.

This is clearly a situation where serious Planning, Organisation and Co-operation could reap dividends for everyone involved to minimise bureaucracy and costs. There is also clearly a role for Trade and Professional Associations if they are up to the challenge. If not, we would be happy to host a provisional forum and database on the topic. Websites can now be set up in minutes.

We already have a superior post-code based utility to support training providers, which is ready to mobilise if there is a demand. The idea could be rolled out or donated to a suitable new alliance created for the purpose.

 
And now the $64 000 question. What is Work Experience that we have for so long awaited details on ?

We need to know the nature of Work Experience that will be prescribed, in order to ensure beforehand that we can provide it ? Accordingly we make no apologies for insisting full details are ultimately made available and that will be the subject of our next letter to Her Majesty’s Government, which has already been drafted.

Remember that ACS is only about gas safety. Important yes but it does not teach the remainder (majority information) and that is where Registered Gas Installers have an important role. If we are to have a major role then we must and will have a major stake in any decisions taken.

That said, the following table gives the basic data supplied to us but please read further before jumping to any conclusions:

 

Guidance to typical training durations for appliance training and on the job experience

Activity

Category 2 applicants

Category 3 applicants

CCN1 – Cookers

40 days 80 days

CCN1 – Central Heating *

70 days 140 days

CCN1 – Space Heating

50 days 100 days

CCN1 – Meters

30 days 60 days

CCN1 – Warm Air *

50 days 100 days

* Note

The durations of these training programmes includes work activities other than just gas work
 
The information we have also says “The durations take into account the inefficiencies of carrying out the right type of On the Job training. These periods are likely to be reduced where the right type of work is readily available”.

This appears to be saying (our view) that if the quality of On the Job training is suitable then by negotiation, the set hours can be adjusted accordingly. We could ask for more information on this but we’ll take them at their word and cross that bridge when we arrive. It would not be easy to write a definitive treatise on this anyway.

Another important (and useful) bit of information concerns applicants who undertake more than one activity. Here we are told “Where the training programme includes more than one appliance the total duration is not the sum of the combined appliances … “. It adds “The combined duration will reflect that CCN1 is common to more than one appliance”.

This appears to us to be saying some activity durations may be overlapped or run concurrently rather than consecutively. For example pipe sizing and installation undertaken for a new boiler could equally serve a cooker therefore no need perhaps to repeat the same on a cooker installation. Here again we will take them at their word and cross that bridge when we arrive.

Some jobs are fiddly and some are not. The last two paragraphs appear to recognise this. An applicant may chance upon a couple of weeks work where there is enhanced opportunity to participate in higher quality (more appropriate) work and this can be taken into account. All considered therefore the situation is perhaps not as daunting as first appears. At least now we have some understanding and that helps acceptance. After all, 100 days is still much less than one third of a year.

If a Corgi Registered Business (which by the way includes Sole Proprietors who are in the majority) are refurbishing a house, a whole range of relevant activities may be encountered within a relatively short space of time. All this will need to be explored and further information sought.

As existing Registered Gas Installers will know, the above tabled activities relate to domestic elements of work but not all domestic elements. We have no knowledge of others including, Leisure equipment and Laundry appliances.

We assume Pipework is deemed to be included and Water heaters may arrive with Central Heating ? This deserves explanation but perhaps we can expect to see a categories change on the back of the Corgi ID card next year ?

Now we have looked at training durations, we can look at the training content as supplied to us:

 

Definitions

Venue

Official Position

Our Comment

Off the Job

Training carried out in an appropriate Training Centre to cover theory and workshop training which offers realistic work situations. The Off the Job training programme should be balanced.

If you have got this far you will already be at an appropriate Training Centre.  However realistic workshop scenarios are, they can never imitate the vagaries of the real world hence the need for On the Job training.

On the Job

Training carried out in customer’s premises, under direct supervision of a competent operative(s) employed by a Corgi Registered Business.   With the business ensuring that a sufficiency of the right type of gas work is completed and a record kept of that work.

(Right type of gas work means for example CCN1 and CEN1 installing and or exchanging a range of different appliance types, installation of gas pipework, testing and purging same, servicing, repairing and fault diagnosis of central heating boilers, calculating ventilation requirements, identification of unsafe situations etc).

Competent operative means the operative should be registered personally for the activity being supervised.

The second paragraph makes sense to a Registered Gas Installer and is routine stuff.

As we have said elsewhere we will need to have a standard format for record keeping and collecting information. More on this again.

We will also need a list of ‘triggers’ to serve as an aide mémoire on the range of tasks to be touched.

 
Properly considered, the situation is not as onerous as it may appear at first glance. There have been (understandably) letters of concern in the trade press, based upon poor information. That has arisen because of confusion caused by inexcusable and unconscionable delays in broadcasting the complete details of ACS II, Work Experience in particular. An employer must have complete information. Anything less is disrespectful.

For the benefit of prospective industry new entrants, we would point out that the ‘genuine examples of ACS applicants applying for ACS’ listed via the ‘details’ link at the top of the page, are clearly hand picked. You should not feel intimidated by their qualifications. Experience shows that people with practical experience will do best, regardless of academic achievement. If you’re willing to put in the work then go for it.

Any other business ?

Yes there is - We now know a lot more than we did but still not enough. Having carefully studied the new information I am hopeful that progress can now be made in favour of my own prospective new entrant. I (wrongly) assumed he would be obliged to take S/NVQ (NVQ in his case) but I now know that is not the case.

I know he has tried all Colleges offering NVQ in a huge radius without success. The option of an Independent Training Provider (ACS only) now seems to be viable. I would rather he did plumbing as well but he can progress with that also at a later date.

I have (just) decided to explore the option of an Independent Training Provider. If any want to contact me on or off the record then I am ready and willing to talk. What I am saying is that had I not received the new information, no progress would have been made by me and I wonder how many more people are similarly bogged down in apparent bureaucracy ?

We have to wonder whether the drought of information was intentional so that the bigger players might benefit more from the situation. Bigger players may have more insight or privileged information. It is the role of Gas-News, however humble, to try to level the playing field and thwart discrimination, which has many variants, like all diseases.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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